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Vendor Performance Program
The University of Minnesota Vendor Performance Program strives to
resolve vendor performance issues, as well as recognize outstanding
vendor performances. Scroll down for more information about the different
parts to the Vendor Performance Program. |
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Outstanding Performance
If a vendor has performed in an outstanding fashion, that is, performed
beyond the contractual agreement, and you would like that vendor's
performance recognized, send a memo to the email below.
Performance Problems
If a University department is having a problem in the area of vendor
performance, and have not been able to resolve that problem, the appropriate
buyer should be contacted.
The buyer and the department will work together to resolve the problem.
If the problem persists Purchasing will, upon evaluation of the validity
of the problem, notify the vendor in writing.
The vendor will have 4 business days to respond with a satisfactory
solution.
If the response is not satisfactory, certain conditions may be placed
on the vendor. These conditions will usually spell out a specific
time in which the problem must be solved or the vendor will be suspended
for a certain period of time from doing business at the University.
For More Information...
For more information on the Vendor Performance Program, direct all
questions to
taint001@umn.edu. |
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